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Training: What we do best
The core of services from J and F Consulting is our ability to
educate the user. The following are various classes offered by our consultants. *Please
note that classes and descriptions are being added frequently. If you have any
questions, or would like further information, email Info for J and F,
or call our office at 702-521-7821.
Oasis DOS
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Oasis Overview-This class gives the students the
language and logic of the data flow from the gaming machine to the software.
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Intro to DOS-Learn to use DOS to better maintain your
Oasis DOS system
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Computer Services Training (Oasis Overview is a prerequisite)-Students
will be able to identify and use resources, tools and documentation available
to them. They will also be able to use basic DOS commands to navigate the
Oasis subdirectory structure and manage files.
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Accounting (Oasis Overview is a prerequisite)-This
course is designed for casino accounting personnel who are responsible for
the daily slot audit. Students will become familiar with audit terminology
and procedures. The will have an opportunity to practice the typical steps necessary
to perform a routine daily audit, which includes identifying and resolving
common variances. Training will be done on the Jackpot/Fill program in as
how it relates to the Slot Audit and the auditors.
Oasis Windows
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Oasis Overview-This class gives the students the
language and logic of the data flow from the gaming machine to the software.
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Computer Services Training (Oasis Overview is a prerequisite)-Students
will be able to identify and use resources, tools and documentation available
to them. They will also be able to navigate the
Oasis subdirectory structure and manage files.
-
Accounting (Oasis Overview is a prerequisite)-This
course is designed for casino accounting personnel who are responsible for
the daily slot audit. Students will become familiar with audit terminology
and procedures. The will have an opportunity to practice the typical steps necessary
to perform a routine daily audit, which includes identifying and resolving
common variances. Training will be done on the Jackpot/Fill program in as
how it relates to the Slot Audit and the auditors.
Casino Specific Classes
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Crystal Reports (Certified Crystal Trainer)-Design
custom reports using advanced features of Crystal. Learn Oasis database
structure.
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SQL Querying-Learn to use the SQL Query Analyzer to
pull data from Oasis Database.
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Slot Marketing-Learn to effectively and accurately
view and record player data for marketing.
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Floor Procedures-Learn correct, accurate and
efficient procedures for the slot floor. Compliance issues discussed.
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Pit Procedures-Learn to utilize your Table Games
Management software.
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Table Games Audit-Audit table games information and
documents to produce daily statistical reports.
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Cage Procedures-Learn how the cage interacts with the
pit, as well as cage ticket handling procedures. Compliance issues
discussed.
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Hard Count-Instruction in hard count procedures.
Compliance issues discussed.
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Soft Count-Efficient and effective procedures for
cash and ticket handling by Soft Count. Compliance issues discussed.
Ticketing
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Ticketing Overview-Examine the flow of ticket
data from printout to redemption.
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Floor-Procedures for handling ticketing in an environment
where ticketing is new. (Also can be used as a refresher course)
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Cage-Understand and use proper methods for handling
ticket redemptions and balancing cage cashiers.
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Soft Count-Proper ticket handling and count
procedures.
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Audit-Balance and audit tickets. Troubleshoot ticket
drop variances.
Spintek
IGT Ez Pay
Soft Skills
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Communications-Module designed to help employees to
interact better with customers and other employees.
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Presentation Skills (Train the Trainer)-Become
a dynamic instructor that can hold the attention of a class. Effectively
teach without seeming to.
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Customer Service Skills-Enhance your customers experience
by enhancing your employee's customer service skills.
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